Quick answers, real security

FAQ: Outsmart phishing threats

Get the facts on phishing, training, and how we keep your team one step ahead. No jargon—just clear, honest answers.

How do phishing tests work?

We send realistic fake emails to your team. If someone clicks, they get instant feedback and a quick lesson—no shaming, just learning.

What happens if no one fails?

If your team passes our free phishing test with zero mistakes, you don’t pay a cent. That’s our promise.

Will this disrupt our workflow?

Nope! Simulations are quick, non-intrusive, and designed to blend into your team’s normal email flow.

Is my data safe with you?

Absolutely. We never store your emails or passwords. All data is encrypted and privacy is our top priority.

Should employees be told ahead of time?

No. Simulations are most effective when they mimic real attacks. Your leadership team decides the level of visibility, but most organizations choose unannounced tests for accurate results.

Do you customize phishing emails for our business?

Yes. We can tailor campaigns to mimic vendors, internal communications, or industry-specific threats. This creates more realistic tests and more meaningful insights.

How often should we run phishing tests?

Most teams benefit from monthly or quarterly simulations. Regular testing reinforces safe habits and shows how user behavior improves over time.

Will employees get in trouble for failing a test?

Never. Our approach is training-first. Users receive a friendly coaching lesson that helps them learn—not punishment or embarrassment.

Can we see which users clicked?

Yes. Your results dashboard shows who clicked, reported, or ignored the test. Data is for training purposes only, not discipline.

Does this work with Microsoft 365?

Absolutely. Phish Coach integrates directly with Microsoft 365 for seamless deployment, reporting, and user management.

What if we want more advanced testing?

We can run targeted spear-phishing simulations, executive-level attacks, and industry-specific templates for deeper insight into your risk.